Re-process rejected demat instructions only with valid authority

Match each rejected delivery instruction slip, online instruction or DDPI debit against the account mandate, rejection reason and securities balance. DP Operations can correct its own entry errors, obtain fresh client authority where the client was at fault and avoid an unauthorised debit.

Starts when

Depository rejects or fails a delivery instruction entered by the DP
Instruction fails the DP's signature, authentication, serial-number or balance check
Client asks why a transfer was not executed

People in the process

DDP OperationsProcess Owner
CClient ServiceParticipating Team

The process is a starting point. The standards are yours.

Configure for the SEBI registration, exchange membership and business activity. Broker, fund, portfolio-manager and investment-adviser requirements are separate.

Keep the work connected.

DP Operations

Clear demat holding breaks with each depository daily

Compare back-office holdings by account and security with NSDL and CDSL end-of-day files, pledge and freeze changes and pending corporate action credits. DP Operations can post approved corrections, keep client securities segregated and escalate any break still open the next business day.

Compliance

Reconcile client funds and cover any shortfall the same day

Compare client money at the bank, clearing member and clearing corporation with client credit balances, and trace every break to a timing difference, wrong allocation or misuse. Finance can fund any shortfall the same day it is found while Compliance reports it and closes the break with evidence.

Margin Operations

Report client margin only as actually collected

Reconcile each client's collateral and collection records with the margin file and the clearing corporation's rejection or shortfall report, and classify every difference. Margin Operations can submit corrected files before the cut-off and avoid both short-collection penalties and false reporting.

RCC

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