Prove a critical supplier exit can preserve service

Trace data return, access removal, customer impact and substitute-provider readiness against the contract and continuity plan. The business owner decides transition only when unresolved dependencies are visible and assigned.

A reporting period opens or an internal, auditor or authority request is received.

People in the process

VVendor RiskProcess Owner
TTechnologyParticipating Team
SSecurityParticipating Team
LLegalParticipating Team
BBusiness OwnerParticipating Team

Records it works with

Reporting checklist and prior approved pack
Current operating and financial schedules
Supporting records, reviewer comments and approvals

The process is a starting point.The standards are yours.

Configure for the bank or lender’s category, permissions and applicable RBI directions. Outsourcing, customer conduct, recovery and reporting controls use the institution’s approved interpretation and delegated authority.

Keep the work connected.

Procurement, Outsourcing & Contracts

Assess material IT outsourcing before supplier award

Compare service criticality, data flows, subcontracts, controls and proposed exit against the bank or NBFC’s applicable outsourcing policy. Bring security, business and legal exceptions to an accountable award decision.

PTLB

Procurement, Outsourcing & Contracts

Negotiate audit, data and continuity rights into contracts

Test supplier drafts against approved access, incident, subcontracting and exit positions; prepare reasoned redlines and track concessions for counsel and risk approval before a critical service is signed.

Procurement, Outsourcing & Contracts

Accept vendor milestones against the actual agreement

Compare signed scope, delivery acceptance, change orders and invoice lines. Ask the technical owner to certify performance and finance to clear an agreed payable, keeping disputed service credits separate.

TFV

Explore all Banking & lending processes.

Order for the work. Room for the people.