Secure RBI audit, data and exit rights in outsourcing contracts

For material IT or financial-services outsourcing, test the supplier's draft against the bank's approved positions on audit and inspection access, data control, incident reporting, subcontracting and exit. Legal Contracts can negotiate reasoned redlines while Vendor Risk approves each concession before signature.

What this SOP does

For material IT or financial-services outsourcing, Legal tests the supplier's draft against the bank's approved positions on audit and RBI inspection access, data control, incident reporting, subcontracting and exit, prepares reasoned redlines, and tracks concessions for approval before signing.

People in the process

LLegal ContractsProcess Owner
VVendor RiskParticipating Team

The process is a starting point. The standards are yours.

Configure for the bank or lender’s category, permissions and applicable RBI directions. Outsourcing, customer conduct, recovery and reporting controls use the institution’s approved interpretation and delegated authority.

Keep the work connected.

Legal Recoveries

Choose SARFAESI, DRT or IBC from one enforcement file

When a loan defaults, bring the loan history, executed documents, security, certified statement of account, valuations and disputes into one account file. Legal Recoveries can confirm enforceability and limitation, and the recovery committee can choose the route before any notice issues.

CCRR

Legal Disputes

Defend borrower lawsuits from one approved fact record

When a borrower sues or escalates, reconcile signed terms, account statements, complaint history, notices and staff accounts into one approved fact record. Legal Disputes can track every filing deadline and counsel can plead consistent positions across consumer, civil and DRT forums.

OCE

Recoveries

Release security only after the settlement is fully paid

Track each one-time settlement instalment against the sanctioned amount, schedule and conditions before closing the loan account. Recoveries can withdraw pending cases, release security, return original documents and issue the no-dues certificate only once every term is met.

FLC

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Order for the work. Room for the people.