Supply external auditors with traceable test evidence

Assign each external auditor request to the system owner, record the extraction date and approver, and reconcile any revised samples before release. Internal Audit can release complete evidence, and control owners can explain exceptions from the same trail.

What this SOP does

Each auditor test request is assigned to the system owner, with extraction date and approval captured and revised samples reconciled before release, so auditors receive traceable evidence and control owners can explain exceptions.

People in the process

IInternal AuditProcess Owner
TTechnologyParticipating Team
FFinanceParticipating Team
BBusiness OperationsParticipating Team

The process is a starting point. The standards are yours.

Configure for the bank or lender’s category, permissions and applicable RBI directions. Outsourcing, customer conduct, recovery and reporting controls use the institution’s approved interpretation and delegated authority.

Keep the work connected.

Internal Audit

Bring overdue high-risk audit findings to the audit committee

Link open internal audit findings to management responses, validation results and overdue high-risk actions. Internal Audit can separate claimed closures from independently validated ones and set out the decisions the audit committee needs to take.

BRCA

Legal Recoveries

Choose SARFAESI, DRT or IBC from one enforcement file

When a loan defaults, bring the loan history, executed documents, security, certified statement of account, valuations and disputes into one account file. Legal Recoveries can confirm enforceability and limitation, and the recovery committee can choose the route before any notice issues.

CCRR

Legal Disputes

Defend borrower lawsuits from one approved fact record

When a borrower sues or escalates, reconcile signed terms, account statements, complaint history, notices and staff accounts into one approved fact record. Legal Disputes can track every filing deadline and counsel can plead consistent positions across consumer, civil and DRT forums.

OCE

Explore all Banking & lending processes.

Order for the work. Room for the people.