Turn inspection findings into tested remediation

Separate observation, root cause, remediation owner and independent validation evidence. Escalate a closure claim only after control owners and compliance can show the fix in actual cases, rather than a policy edit alone.

A notice, complaint, missed commitment or disputed amount opens a case.

People in the process

RRegulatory ComplianceProcess Owner
IInternal AuditParticipating Team
TTechnologyParticipating Team
BBusiness ControlsParticipating Team

Records it works with

Relevant agreement, policy or governing record
Transaction, performance and payment history
Notices, communications and supporting evidence

The process is a starting point.The standards are yours.

Configure for the bank or lender’s category, permissions and applicable RBI directions. Outsourcing, customer conduct, recovery and reporting controls use the institution’s approved interpretation and delegated authority.

Keep the work connected.

Regulatory Compliance & Reporting

Reconcile supervisory returns to signed source schedules

Tie each applicable return line to finance, risk and operations schedules; resolve source differences and retain maker-checker evidence before an authorised officer submits through the prescribed route.

FRO

Regulatory Compliance & Reporting

Resolve supervisory queries across conflicting source records

Map each regulator question to records and accountable owners, reconcile conflicting explanations and have compliance approve one sourced answer. Preserve the submitted version, later clarifications and commitments for subsequent examination.

FRLO

Regulatory Compliance & Reporting

Map changed directions to bank operating procedures

Identify affected entity, product and customer journey from a reviewed RBI direction; hand the interpretation to policy, technology and frontline owners and record the proof of adoption before compliance closes the change.

LPTO

Explore all Banking & lending processes.

Order for the work. Room for the people.