Record a suitability rationale before advice goes out

Check each recommendation against the signed advisory agreement, client-consented risk profile and agreed scope, then test its suitability. Investment advisers can withhold unsuitable advice and file a signed, dated rationale, showing a reasonable basis when a client complains or SEBI inspects.

Starts when

An adviser is about to give a recommendation to an advisory client
A client reports a change in circumstances, or the client's risk-profile refresh falls due under firm policy
Compliance selects advice records for periodic review, the annual compliance audit or a complaint

People in the process

IInvestment AdvisoryProcess Owner
CClient ServiceParticipating Team
CComplianceParticipating Team

The process is a starting point. The standards are yours.

Configure for the SEBI registration, exchange membership and business activity. Broker, fund, portfolio-manager and investment-adviser requirements are separate.

Keep the work connected.

Compliance

Reconcile client funds and cover any shortfall the same day

Compare client money at the bank, clearing member and clearing corporation with client credit balances, and trace every break to a timing difference, wrong allocation or misuse. Finance can fund any shortfall the same day it is found while Compliance reports it and closes the break with evidence.

Margin Operations

Report client margin only as actually collected

Reconcile each client's collateral and collection records with the margin file and the clearing corporation's rejection or shortfall report, and classify every difference. Margin Operations can submit corrected files before the cut-off and avoid both short-collection penalties and false reporting.

RCC

Brokerage Operations

Repay failed client payouts to the right account

Join the client's payout request, running-account balance, bank payment and return reference to find whether the account or the amount went wrong. Brokerage Operations can re-pay correctly from the designated client bank account, update the ledger and tell the client what settled.

Explore all Capital markets processes.

Order for the work. Room for the people.