Approve merchant settlement corrections before the payout
Match captured transactions, acquirer and network files, refunds, chargebacks, escrow credits and payouts for each merchant payable, and trace every mismatch to its cause. Finance approves a correction only once it is clear who owes whom, so merchants are paid accurately from escrow.
Starts when
- Daily settlement reconciliation shows an unmatched or mismatched item
- Merchant disputes a settlement amount or reports a missing credit
- Acquiring bank, network or escrow bank file differs from the PA ledger
The process is a starting point. The standards are yours.
Configure for the entity’s actual role. Payment-aggregator, gateway and lending-partner obligations are distinct; the workflow must use the relevant permissions, partner contracts and reviewed requirements.
Industries
Industries