Carry approved payment terms into customer journeys

Compare the signed merchant and partner positions on fees, refunds, privacy and disputes with checkout and support copy. Product owners approve necessary changes before release so live promises match agreed operating roles.

An invoice arrives or an accepted milestone is ready for billing.

People in the process

PProduct OperationsProcess Owner
LLegalParticipating Team
MMerchant SupportParticipating Team
PPartner ManagementParticipating Team

Records it works with

Signed contract and approved variations
Invoice, order and applicable tax details
Acceptance, measurement or delivery records

The process is a starting point.The standards are yours.

Configure for the entity’s actual role. Payment-aggregator, gateway and lending-partner obligations are distinct; the workflow must use the relevant permissions, partner contracts and reviewed requirements.

Keep the work connected.

Product, Compliance & Regulated Partnerships

Classify a new payment flow before launch

Map who holds funds, contracts merchants, instructs settlement and supplies technology. Compliance and counsel decide whether the business acts as PA, gateway or another participant before product adopts the applicable controls.

PLP

Product, Compliance & Regulated Partnerships

Verify lending-partner disclosures at each release

For an LSP, compare the regulated lender’s approved terms, key facts and grievance details to app screens and change tickets. Obtain lender sign-off on deviations before publishing the borrower journey.

RPL

Product, Compliance & Regulated Partnerships

Reconcile default-loss guarantee performance with the agreement

Where a regulated lender has an eligible DLG arrangement, compare the fixed covered portfolio, defaults, claims, security and recoveries to approved terms. Finance and risk decide invocation and accounting without obscuring underlying loan classification.

RRF

Explore all Fintech & payments processes.

Order for the work. Room for the people.