Recover disputed trade deductions

Build the contractual and delivery record supporting the proposed customer response.

A notice, complaint, missed commitment or disputed amount opens a case.

People in the process

LLegalProcess Owner
SSalesParticipating Team
FFinanceParticipating Team

Records it works with

Relevant agreement, policy or governing record
Transaction, performance and payment history
Notices, communications and supporting evidence

The process is a starting point.The standards are yours.

Configure for the product, route, authorisation and applicable trade requirements. Export-realisation monitoring and eBRC work are separate processes with separate completion evidence.

Keep the work connected.

Trade compliance and sourcing

Review product classification before committing landed cost

Bring technical specifications, composition and intended use to the proposed ITC(HS) code, duty and import/export policy condition. Trade specialist approves classification and price assumptions.

Trade compliance and sourcing

Resolve product-specific permits before shipment

Map destination, end use, product code and applicable regulator or SCOMET conditions to permits and validity. Hold the order for specialist review when a condition changes.

Trade compliance and sourcing

Support preferential origin claims with production evidence

Link bill of materials, supplier declarations, transformation and applicable agreement rules to the requested certificate. Origin specialist reviews the claim before authorised issuance.

Explore all Import & export processes.

Order for the work. Room for the people.