Resolve shareholder complaints from the registrar record

Connect the investor’s request, registrar action, corporate-action status and prior response. The secretariat can approve an accurate resolution and identify recurring servicing failures for board reporting where applicable.

A notice, complaint, missed commitment or disputed amount opens a case.

People in the process

IInvestor RelationsProcess Owner
CCompany SecretariatParticipating Team
RRegistrarParticipating Team

Records it works with

Relevant agreement, policy or governing record
Transaction, performance and payment history
Notices, communications and supporting evidence

The process is a starting point.The standards are yours.

Configure for the listed entity, instruments and applicable SEBI listing requirements. Materiality, disclosure timing and publication decisions remain with authorised reviewers.

Keep the work connected.

Investor Relations

Check investor materials against published facts

Reconcile draft investor slides and talking points with approved results, exchange disclosures and current guidance. An Investor Relations specialist can mark unsupported figures and claims for authorised review before an analyst meeting or public release.

Company Secretariat

Bring group events into material disclosure review

Collect verified event chronology, contract notices, subsidiary actions and potential financial effect from accountable business owners. The company secretary and authorised reviewers determine applicability, materiality, wording and publication route under the issuer’s listing category.

OSLF

Company Secretariat

Turn board resolutions into evidenced follow-through

Link approved minutes and conditions to exchange announcements, filings, corporate actions and named owners. The secretariat can check what was authorised, what is still conditional and which follow-up evidence is ready for board review.

LFI

Explore all Listed companies processes.

Order for the work. Room for the people.