Rilin

Resolve supplier defects and replacement costs

Join incoming inspection, concessions, rejected quantities, replacement deliveries and purchase terms. QA owns disposition while procurement tests warranty or debit rights before closing the supplier account.

A draft, counterparty revision or request to update a playbook is received.

People in the process

  • PProcurement & Supplier ManagementProcess Owner
  • QQualityParticipating Team
  • FFinanceParticipating Team

Records it works with

  • Current draft and previous versions
  • Approved playbook and fallbacks
  • Negotiation history and business instructions

The process is a starting point.The standards are yours.

Configure for the actual site, process, workforce and materials. Applicable labour and factory rules, pollution consents, waste, chemical, electrical and fire requirements depend on the activity and jurisdiction. MSE cases require an eligibility and forum check.