Rilin

Frequently asked

Rilin FAQ: Contractual Liability Control, Answered Plainly

Direct answers to the questions enterprise leadership, finance and legal teams ask about Rilin: what the platform does after a contract is signed, how it differs from a CLM, how data is handled, and what buying and implementation actually involve.

About Rilin

Rilin turns a signed contract into operational work. The unit is the obligation rather than the document, and the platform's job is to make sure the person who has to perform clause 11.4 knows it exists, owns it, and is measured on it.

Is Rilin a law firm?

No. Rilin is a technology company built by Suvarna Nyayanidhi Private Limited. Not a law firm. Not a legal services provider. The platform surfaces obligations and risk from contract text and can load empanelled specialist counsel with full context when a matter needs a lawyer, and the advice in that engagement comes from the counsel, not from Rilin.

What does Rilin actually do?

It reads executed contracts and converts each material agreement into a Transaction. A Transaction holds the document, the parties and the value, and underneath it the set of business actions the agreement requires, each carrying a due date, a named owner and a reference back to the clause that produced it.

What is a Transaction in Rilin?

The contract expressed as work. Instead of a file with metadata, you get a live object with obligations, owners, dates, evidence and status, so someone who has never opened the PDF can operate the agreement.

What are the four operations?

Risk Surfacing reads the executed document and flags terms that create asymmetric exposure. Obligation Tracking runs the dated actions to completion. Draft and Review handle the pre-signature side for teams that want it. Specialist Counsel loads empanelled external counsel with the full Transaction context when a matter needs one.

Who is Rilin built for?

Companies with material negotiated contracts, performance distributed across several functions, and a legal team too small to re-read the portfolio every quarter. Buyers are usually a mix of enterprise leadership, finance and legal, because the exposure lands on all three.

Who should not buy Rilin?

A company with fifteen contracts and one counterparty. A company whose agreements are all click-through terms with no negotiated obligations. In both cases a spreadsheet is the right answer and we will say so.

Who is behind the company?

Suvarna Nyayanidhi Private Limited, incorporated in Bengaluru in 2024, with a $2 million seed round led by 3one4 Capital. Corporate filings are public at the [LINK https://www.mca.gov.in/mcafoportal/viewCompanyMasterData.do]Ministry of Corporate Affairs[/LINK].

Obligations and risk

An obligation is a single promise inside a contract, with a trigger, a date, an owner and an evidence requirement. Risk is the subset of contract terms where the exposure is asymmetric, uncapped, or dependent on something you are not currently doing. Lawyers show up twice in the life of a contract, at signing and at dispute. The stretch in between is run by procurement, finance and delivery people who never read the document, and that is where the money goes.

How is this different from contract lifecycle management?

CLM optimises the route to signature, covering intake, templates, redlining, approvals and execution. Rilin begins where that ends. A CLM measures cycle time. Rilin measures whether the thirty to eighty obligations inside the signed agreement were performed on time by the people who owe them.

How many obligations does a typical contract contain?

A negotiated master services agreement commonly yields between thirty and eighty distinct obligations once payment terms, reporting, insurance, data protection, audit rights, notice requirements and termination mechanics are separated out. Short purchase orders yield a handful.

What is a notice window and why does it get special treatment?

A window opens and closes, unlike a deadline that simply arrives. A non-renewal right exercisable between day 120 and day 90 before the anniversary is worthless if it is recorded as a single due date, because the alert fires on the last day and the clause requires registered post.

Does Rilin track the counterparty's obligations as well as ours?

Yes, and those are often the more valuable rows. Rights you hold against a supplier go unexercised because nobody internally argued for the clause, so unclaimed service credits and unenforced audit rights accumulate quietly.

What does Risk Surfacing flag?

Terms where exposure is asymmetric. Uncapped indemnities, liability caps carved out by exception, automatic renewal with a short non-renewal window, unilateral termination rights, price escalation without a ceiling, and obligations conditional on evidence you are not collecting.

Does the platform work on counterparty paper?

Yes, and that is where it earns most. Obligations drafted by the other side are the ones your team is least likely to remember, because nobody internally negotiated for them and nobody feels ownership of them afterwards.

How do you handle amendments?

An amendment is a change event on the Transaction. Affected obligations are re-derived against the amended clauses, superseded rows are closed with a pointer to the amending document, and new obligations are routed to owners for acceptance.

Security and data

Contracts are among the most sensitive documents a company holds, and the platform is built on that assumption. Access is scoped, actions are logged, and the document vault holds executed instruments with their stamp certificates.

Where is our data hosted?

Hosting region is confirmed during evaluation and documented in the agreement rather than assumed. Ask for it in the technical call along with the data processing agreement, before commercials.

Does the Digital Personal Data Protection Act 2023 require our contract data to stay in India?

Not generally. Section 16 of the Act permits transfer of personal data outside India except to territories the Central Government restricts by notification. Sectoral regulators can impose stricter rules, and entities regulated by the Reserve Bank of India should check the outsourcing and storage directions that apply to them.

Who is the data fiduciary and who is the processor?

In a normal deployment the customer is the data fiduciary and Rilin processes personal data on the customer's instructions. The customer remains answerable for processing carried out on its behalf, which is why the data processing agreement is the control that matters. The Act is published at [LINK https://www.meity.gov.in/data-protection-framework]meity.gov.in[/LINK].

What are the penalties for getting this wrong?

Under the Schedule to the Digital Personal Data Protection Act 2023, failure to take reasonable security safeguards to prevent a personal data breach attracts a penalty of up to Rs 250 crore. That figure is the reason vendor diligence on contract systems has stopped being a formality.

Can we control who sees which contracts?

Yes. Access is scoped by Transaction and by role, which matters because an obligation owner in delivery needs the clause and the date without needing the commercial terms of the whole agreement.

Is there an audit trail?

Yes. Status changes on an obligation carry the actor, the timestamp and the evidence attached, which is the difference between a register and a to-do list.

What happens to our data if we leave?

Export is contractual. Agree the export format and the retention and deletion timelines in the agreement rather than discovering them at renewal.

Legal and compliance

Some of the most expensive obligations a company carries are imposed by statute and appear in no clause. The platform surfaces contract terms, and statutory overlays are configured on top of them. Source of obligation | Example | Where it appears Contract clause | Insurance certificate furnished annually under clause 6.2 | Extracted from the executed document Statutory overlay | Payment to a registered micro or small supplier within forty-five days | Configured against vendor master data Regulatory direction | Sector-specific outsourcing conditions for regulated entities | Configured per applicable regulator Limitation | Three years from the date the contract is broken | Derived from the breach date

Does Rilin give legal advice on our contracts?

No. The platform surfaces what the document says and what it requires, and it flags terms that create exposure. Interpretation of those terms for a specific dispute or transaction is legal advice, and that comes from counsel.

What is Specialist Counsel then?

A routing capability. When a matter needs a lawyer, the platform loads empanelled external counsel with the full Transaction context, so the engagement starts with the obligations, the clause references and the correspondence rather than with a folder of PDFs. The counsel is engaged by you and advises you.

How does the MSME forty-five day rule affect our contracts?

If a supplier is registered as a micro or small enterprise, Section 15 of the Micro, Small and Medium Enterprises Development Act 2006 caps the agreed payment period at forty-five days, and Section 16 imposes compound interest at three times the Reserve Bank of India bank rate on delay. Your contract cannot override the statutory ceiling. The Act is at [LINK https://www.indiacode.nic.in/handle/123456789/2050]India Code[/LINK].

Does Rilin handle e-signature and e-stamping?

Yes, both sit inside the flow that produces the obligation record, so the executed instrument and its stamp certificate live with the Transaction. Signature validity and stamp duty are separate legal requirements, and a validly e-signed agreement that is insufficiently stamped still runs into Section 35 of the Indian Stamp Act 1899.

How long do obligations survive termination?

For the period the survival clause states. Where duration is unstated, a suit for compensation for breach of contract is subject to Article 55 of the Schedule to the Limitation Act 1963, which runs three years from the date the contract is broken.

Do you replace our external counsel?

No, and the platform is designed on the opposite assumption. Counsel does the legal work. The platform makes sure counsel receives a complete picture instead of reconstructing one at a billable rate.

Buying and implementation

There is no self-serve signup. Every engagement starts with a demo run against your own executed contracts, because a demo on sample paper tells you nothing about how the platform handles the counterparty agreement you signed under pressure two years ago. The failure is never that the software could not find the obligation. It is that the obligation landed in an inbox belonging to a person who did not believe it was theirs. Extraction is the easy half and the organisational half is where deployments succeed or quietly stop being used.

Can I sign up online and try it?

No. The only route in is a demo, because the platform is configured against your contract set, your entity structure and your obligation owners before it produces anything useful.

What should we bring to the demo?

Twenty real executed agreements, including the ugliest counterparty paper you have. A demo run on clean templates from the vendor's own library is a demo of the vendor's templates.

How long does implementation take?

Extraction is fast and ownership assignment is slow. Machine extraction of clause-level obligations from a standard MSA takes seconds per document. Getting a named person in the business to accept accountability for a specific row takes weeks, and that ratio surprises buyers who expect an extraction problem.

Where should we start?

With the top fifty agreements by value or by counterparty criticality. A register covering everything at low quality is worse than one covering the material set at high quality, because the first teaches people to ignore alerts.

How do we know it is working?

Two ratios. Coverage is the proportion of material contracts with a populated obligation register. Acceptance is the proportion of obligation rows with an owner who has actively confirmed accountability, and acceptance is the number that predicts whether the register is real.

Do we need to replace our existing CLM?

No. Rilin sits after signature and coexists with a CLM. Companies with a working pre-signature workflow keep it and connect the executed output.

Who owns the system internally?

Legal operations or finance usually owns the register as a system. Individual obligation rows must sit with the function that performs them, because a register owned entirely by legal becomes a legal to-do list that legal cannot execute.

How is it priced?

In rupees, against portfolio scope rather than seat count, and confirmed in the commercial conversation after the demo.

The contracts are already signed.

Do you know what they say?