Rilin for E-commerce Businesses

Rilin tracks the settlement, delivery, and liability obligations across every agreement you hold.

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3PL-Agreement.docx

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Alerted 2 days aheadSubmit fulfilment volume forecast to logistics partnerMonthly · Clause 7.2

MJMeera J.Operations Lead

How Rilin works for an e-commerce business

Onboard sellers at the rate you sign them

Seller and marketplace agreements issue from templates legal has cleared, one at a time or as a batch, so a new cohort is on paper the day it's approved.

Fulfilment addendumTemplate

Marketplace addendumTemplate

Seller agreementTemplate

Cleared by legal

A new seller listing productsTemplateSeller agreement

A seller joining the marketplaceTemplateMarketplace addendum

A warehouse taking on fulfilmentTemplateFulfilment addendum

Every settlement and delivery commitment carries a date

Settlement timelines, delivery SLAs, inventory and fulfilment commitments and platform-policy obligations land as assigned work, each traceable to the clause behind it.

Settlement and delivery commitments

Next settlement window closes in 3h

Commitment

Due

Owner

Status

Release seller settlements within agreed cycle

07 AugAKArjun K.

Due

Remit logistics partner charges by due date

08 AugNSNeha S.

Due

Dispatch orders within agreed fulfilment SLA

12 AugPMPriya M.

Upcoming

Submit fulfilment volume forecast to logistics partner

18 AugMJMeera J.

Upcoming

Process approved returns within agreed timeline

03 AugRTRavi T.

Done

Commissions, penalties and refund exposure as live numbers

Commission rates, settlement cycles, delivery penalties and return and refund liability are extracted as fields and held against the systems the business already runs on.

Commissions, penalties and refunds

Q2 FY26Live

Commission earned₹18.6 CrOn ₹155 Cr of sales

Refunds owed₹3.1 CrAgainst ₹4 Cr set aside

Late delivery penalties₹74 LOn 9 late dispatches

Read what the platform and the 3PL have put in front of you

Rilin reviews platform terms, last-mile, 3PL and dark-store agreements, and surfaces the liability allocation, indemnities and termination conditions inside them.

Marketplace-and-3PL-Agreement-v5.docx

10.2Liability AllocationCritical

9.1IndemnitiesCritical

13.2TerminationCaution

10.2Liability Allocation

Critical exposure

Every chargeback is debited to you regardless of fault, including those arising from the 3PL's own handling failures.

There is no right of set-off against the fulfilment fee, so a bad festive week lands entirely on your side of the ledger.

Every seller and partner agreement in one register

Thousands of agreements sit together, so what any counterparty owes and is owed can be read without pulling a file.

Seller and partner register

seller

HGA home goods seller6 agreements

CSA clothing seller3 agreements

ESAn electronics seller4 agreements

DPA delivery partner2 agreements

WPA warehouse partner3 agreements

HGA home goods seller6 agreements on current paper

Owes you

Category-A commissionclause 5.1₹42 L

Q2 volume rebateclause 7.2₹8 L

You owe them

Seller payout, this cycleclause 4.2₹1.4 Cr

Returns creditclause 8.1₹6 L

The full record when a claim lands

Every version, exchange and obligation is on file, and counsel can be engaged from inside the platform with the matter history in front of them.

Matter recordAlready on file

Versions6, every change kept

Exchanges52 on file, with senders

Obligations31, each to its clause

Delivery recordsManifests and POD scans

Audit trailUnbroken since 2024

Adv. Ajit BelliappaSpecialist CounselConsumer and platform

MatterChargeback claim · festive week

ContractMKT-2026-021

Full matter history attachedConsult Counsel

The contracts you hold and the obligations inside them.

Seller and marketplace onboarding agreements

Platform terms

Last-mile, 3PL, and dark-store agreements

Private-label supply agreements

Payment-gateway and data agreements

Seller settlement timelines and commissions

Delivery SLAs and penalties

Return, refund, and liability allocation

Inventory and fulfilment commitments

Data and platform-policy compliance

Seller and marketplace onboarding agreements

Platform terms

Last-mile, 3PL, and dark-store agreements

Private-label supply agreements

Payment-gateway and data agreements

Seller settlement timelines and commissions

Delivery SLAs and penalties

Return, refund, and liability allocation

Inventory and fulfilment commitments

Data and platform-policy compliance

Built for the most sensitive documents you hold.

Rilin handles signed contracts with the controls enterprise security, finance and legal teams require.

End-to-end encryption

Your contracts are encrypted in transit and at rest.

Role-based access

Every action scoped to a person and logged. Least-privilege by default.

Data residency

Hosted in India or the region your policy requires.

Full audit trail

Every read, edit and escalation recorded, and exportable on demand.

Signing trail

Who signed, approved and amended each contract, with timestamps.

Tenant isolation

Your data is never co-mingled with another organisation's.

Your contracts are never used to train models.

Tenant-Isolated · No Model Training · Your Data Stays Yours

Frequently asked questions

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What is Rilin?

Rilin is a contractual liability control platform. It turns signed contracts into operational objects that can be owned, tracked, and executed.

What happens after a contract is signed?

Rilin turns it into a Transaction. Every obligation is extracted, assigned to an owner, given a deadline, and tracked. Each action maps back to the clause it satisfies.

What does Rilin track?

Obligations, deadlines, ownership, and execution status across every material contract. Continuously.

Who uses Rilin?

Any enterprise with regular contractual transactions. Leadership, finance, and legal teams use Rilin to track obligations, assign ownership, and surface risk across their contract stack.

Does Rilin replace outside counsel?

No. Rilin does not replace counsel. If needed, empanelled specialist counsel can be engaged through the platform with full contract context already loaded.

Does Rilin replace our CLM?

No. A CLM manages the contract lifecycle. Rilin manages what the contract requires after it is signed. They solve different problems.

The contracts are already signed.

Do you know what they say?

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